KBLC Policies

Kata Beach Luxury Condo is an adults-only property and not suitable for anyone under 21 years of age,

We are unable to accommodate any pets.

No additional beds are available in the apartment; maximum of two guests staying at any one time.

Our Apartment may not be ideally suited to accommodate guests with mobility issues. Due to certain architectural limitations, accessibility features may be limited.

Our rates are DYNAMIC and therefore they change anytime depending on demand levels, date of enquiry, stay dates, length of stay etc. Please note that once a reservation is confirmed, the rate booked is no longer modifiable.

Bookings are for a minimum of 4 nights. We are happy to offer a special tariff for bookings in excess of 4 weeks.

We are obliged to levy 7% VAT as per Thai Government legislation.

KBLC reserves the right to charge a cleaning fee of thb 2000 should the apartment be left particularly untidy, stains on linen or towels, etc. All damage incurred by a guest will be paid for by the guest at full replacement value.

What are cookies? 

A cookie is a text file containing small amounts of information which is downloaded to your device when you access a website. The text file is then sent back to our server each time your browser requests a page from the server. This enables us to operate the websites more effectively and load the websites so that it reflects your personal preferences, based on your previous browsing on the websites as well as keywords we may be able to gather from URLs of other webpages from which you accessed the websites.

What cookies do we use?

When you visit the websites, the following types of cookies may be downloaded to your device:

Analytical and Performance Cookies

We may use analytics service providers for website traffic analysis and reporting. Analytics service providers generate statistical and other information about the use of the websites by using cookies. They allow us to recognize and count the number of visitors and to see how often visitors return to the websites, how long they stay and how visitors move around our websites when they are using them. This helps us to improve the way our websites work, for example, it helps users to find what they are looking for easily. The information generated relating to the websites may be used to create reports about the use of the websites and the analytics service provider will store this information.

Advertising and Targeting Cookies

These cookies record your visit to the websites, the pages you have visited and the links you have followed to other websites. We will use this information to try and make our websites and other sites that you visit more relevant to your interests. We may also share this information with other companies and carefully selected third parties, for this purpose. We work with technology partners to support our websites and to provide you with relevant information about the products and services of websites and on affiliated sites or sites within the advertising networks we work with. We may use cookies on our websites to help us to place relevant advertising on third party websites when you visit those sites. If you are not happy for us to do this, please see the section of this policy titled “How do I turn cookies off?” below

Functionality Cookies
We may use functional cookies that allow us to remember choices you have made on the websites so as to provide you with a more enhanced user experience by delivering content specific to your interests.

Strictly Necessary Cookies
These are cookies that are required for the administration and operation of our websites. Some cookies that we use are necessary for our websites to function properly and to enable you to move around the websites and use its features.

Third Party Cookies
Since we are active on various social networks, we strive to make it as easy as possible to share content and to determine what content is popular on these networks. We add buttons to allow people to easily share on social networks. When we include these social ‘plugins’, it gives those sites the flexibility to use their own cookies. They cannot read any cookies we set from our websites, and we cannot read any cookies they set, but it allows them to do the same kind of traffic measuring that we do on the rest of the websites, and it also informs them whether you are logged into their site. For example, if you are logged in to Facebook, and want to converse via the chat widget, you can do that straight away without having to log in again – we never know whether you are logged in or not, as you communicate directly with Facebook, through their plugins on our websites. Other sites and services (including, for example, advertising networks, providers of external services like web traffic analysis services and content recommendation engines) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

How do I turn cookies off?

If you do not wish us to install cookies or you don’t agree with how we use these cookies, you can change the settings on your internet browser to reject them. For more information please consult the “Help” section of your browser or visit www.aboutcookies.org, www.allaboutcookies.org or http://optout.aboutads.info/#/. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features on our websites.

Your personal data rights

 The PDPA of Thailand guarantees the following rights of data owners: Right to be informed (of the purpose of collection, data retention period, etc); right to access their personal data; right to rectification of inaccurate or misleading information; right to objection/withdrawal from inappropriate uses, at any time; right to restrict processing; right to erasure; and right to data portability.

• The Right of access. You have the right to access or obtain a copy of the personal information we collected to be used or disclose about you.
• The Right to be informed. You have the right to be informed of the purpose for which it was collected, which information is stored, the duration of its retention or to whom it was opened too, including the data of the data controller and methods of contact.
• The Right to correct information. You have the right to request corrections of the personal data that we have collected, use or disclose about are accurate, up to date, complete and not misleading.
• Data Transfer Rights. You have the right to obtain information that the data controller transfers to other parties, or request the data controller to transfer the data to another person by automatic means.
• The Right to object. You have the right to object to the collection, use or disclosure of your personal information.
• The Right to suspend the use of information. You have the right to request that the use of your personal data must be suspended in certain circumstances.
• The Right to withdraw consent. You have the right to withdraw your consent at any time.
• The Right to erase. You have the right to request that we take action on deleting your personal information that we collect.
• The Right to file a complaint. You have the right to lodge a complaint with the competent authority in the event that you believe that our collection, use or disclosure of personal information is unlawful or inconsistent with applicable data protection laws.

Data storage, duration and destruction

We will securely store your personal information in separate, secured databases: Revinate and Opera. It is safely kept and stored as necessary for a reasonable amount of time, in order to use that information for the purposes we have outlined to you in this Privacy Policy. We may also need to store your personal information for a longer period if required to comply with applicable laws and regulations and we will remove the personal data in the proper way when the specified time is due.

Security of personal information

We have strict measures to maintain the security of your personal information, in order to prevent data loss or have unauthorized access, destroy, use, alter, modify or disclose personal information; which is consistent with the information security policy and practice of the company.

In addition, we have put in place this Privacy Policy to be viewed by the public via notices throughout the organisation, along with guidelines to ensure security within the collection, the use and disclosure of personal information by maintaining confidentiality (Confidentiality), accuracy, completeness (Integrity) and ready-to-use condition (Availability) of personal information.

Our appointed Data Protection Officer (DPO) ensures the process is followed correctly. The privacy policy, including this announcement, is reviewed regularly by the company’s management.

Liability and Penalty

In case the data controller or data processor, or those who are responsible for the operation of any matter according to their duties neglects or does not perform or direct any one of its duties, which violates the announcements and practices regarding personal information and/or in accordance with the Personal Data Protection Act B.E. 2019. In this case, the responsible, including employees who violate the rules and regulations on Work Section 6 Disciplinary Actions will be taken due to causing a legal offense and/or damage. Such person shall be subjected to disciplinary action in accordance with the company’s regulations and shall be liable to legal penalties for the offense committed. If such offense causes damage to the hotel and/or any other person, the company will consider further legal proceedings.

Changes and amendments to this Privacy Notice

The company will review this “Privacy Policy” from time to time and will notify you of any changes. In essence, through appropriate channels, the company recommends that you check regularly for new announcements, especially before you disclose personal information.

Contact details

If you wish to exercise your rights in relation to your personal data or if you have any questions about your personal data under this Privacy Policy, please contact us at: stay@katabeachluxurycondo.com

Acceptance of Terms

By accessing the Kata Beach Luxury Condo Site and any pages thereof (hereinafter referred to as the “Kata Beach Luxury Condo Site” or the “Site”), you agree to the following Terms of Use and Legal Information. All information, documents, products, trademarks, services and other material (including any software and links on the Kata Beach Luxury Condo Site) (hereafter referred to as “Content”), available on the Kata Beach Luxury Condo Site are subject to these Terms of Use and Legal Information.

KBLC reserves the right to charge a cleaning fee of thb 2000 should the apartment be left particularly untidy, stains on linen or towels, etc. All damage incurred by a guest will be paid for by the guest at full replacement value.

Intellectual Properties

All material found in the pages of this Site is protected under the copyright laws of Thailand, and of other countries. Certain names, words, titles, phrases, logos, icons, pictures, graphics or designs in the pages of this Site may constitute trade-names, trade-marks or service marks of MCM Corporate Pty Ltd and/or its affiliates including but not limited to Kata Beach Luxury Condo Ltd (hereafter “Kata Beach Luxury Condo) (together, with “MCM Corporate Pty Ltd”), or its affiliates may have been licensed to use them. The display of trademarks, trade names or service marks on pages on this Site does not imply that a license of any kind has been granted to anyone else.

You are free to download the material posted on this Site for non-commercial purposes, to store it temporarily on a single computer, and to print it solely for your own personal purposes. You agree that you do not acquire any ownership rights of any downloaded content. You may not distribute copies of the material for any purpose or ‘frame’ it in any site you create or operate. You agree to abide by all copyright notices, information and restrictions contained in any content on the Kata Beach Luxury Condo Site.

Any unauthorised downloading, transmission, publication or other copying or modification of material posted on the Kata Beach Luxury Condo Site, including trademarks, trade names and service marks, may violate common or civil law, trade-mark law and copyright law, and may result in legal action.

MCM Corporate Pty Ltd Group and/or its affiliates reserve the right to take legal action against any unauthorised use of the trade-names, trademarks and images of MCM Corporate Pty Ltd and/or of Kata Beach Luxury Condo found on this Site. The names of Kata Beach Luxury Condo, MCM Corporate Pty Ltd and the components of their logos are registered trademarks.

With respect to all communications you make to Kata Beach Luxury Condo regarding Kata Beach Luxury Condo information, which do not contain Personal Information (for Personal Information please see the Kata Beach Luxury Condo Privacy Policy), including but not limited to feedback questions, comments, suggestions and the like, you should have no right of confidentiality in your communications and MCM Corporate Pty Ltd Group shall have no obligation to protect your communications from disclosure;

MCM Corporate Pty Ltd Group shall be free to reproduce, use, disclose and distribute your communications to others without limitations; and MCM Corporate Pty Ltd Group shall be free to use any ideas, concepts, know-how or techniques contained in your communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information.

Disclaimer

As a condition of your use of this Site, you warrant to Kata Beach Luxury Condo that you will not use this Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. Although Kata Beach Luxury Condo may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on this Site, Kata Beach Luxury Condo is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Site. You are prohibited from posting or transmitting any unlawful, threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Kata Beach Luxury Condo will fully cooperate with any law enforcement authorities or court order requesting or directing Kata Beach Luxury Condo to disclose the identity of anyone posting any such information or materials.

No Show / Failure to Cancel

Each reservation made at Kata Beach Luxury Condo, is subject to our Cancellation Policy. Any cancellation within 60 days of the check-in date or failure to check in on the reserved arrival date will incur a full 100% penalty charge as detailed in the Cancellation Policy of the rate booked.

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error. We reserve the right to cancel or amend bookings if they do not adhere to our terms & conditions.
If a guest chooses to shorten their stay or check out early no refund will apply, as detailed in the Cancellation Policy associated with the reservation made.

Pricing errors

Kata Beach Luxury Condo reserves the right to cancel contracts based upon incorrect information being displayed in relation to price or service at any point in time.

Warranties / Representation

No Binding Offer

The Content of the Kata Beach Luxury Condo Site is intended for informational purposes only and does not in any case constitute a legally binding offer. For more detailed information regarding the Online Reservation Service please check the relevant Kata Beach Luxury Condo Site and its overview section.

No Reliance (Accuracy, Reliability and Completeness of Site)

While Kata Beach Luxury Condo makes good faith efforts to verify that the Content of the Kata Beach Luxury Condo Site is accurate, complete and current, Kata Beach Luxury Condo or its contractual partners make no express or implied warranty or representation (including liability towards third parties) as to its accuracy, reliability or completeness, Kata Beach Luxury Condo reserves the right to change, add to and cancel any information, documents, products, services and other material (including any software and these Terms of Use and Legal Information) available on the Kata Beach Luxury Condo Site will be subject to the most current version of the Terms of Use and Legal Information of Kata Beach Luxury Condo.

Liability Waiver

Your use of the Kata Beach Luxury Condo Site is at your own risk. Under no circumstances shall Kata Beach Luxury Condo and / or its contractual partners, any of its affiliates, officers, directors, employees, consultants, subsidiaries or parents be liable for any damages, whether direct, indirect, punitive, special, incidental, or consequential damages, and including, without limitations, lost revenues or lost profits, arising out of or in any way connected to the access to or use of, reliance on, or inability to access or use, the content of the Kata Beach Luxury Condo Site, or resulting from the access to, or inability of access to linked web sites, whether based on contact, tort, strict liability or otherwise, even if Kata Beach Luxury Condo and / or its suppliers has / have been advised of the possibility of damages.

The Content of the Kata Beach Luxury Condo Site is provided ‘AS IS’ without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.Kata Beach Luxury Condo Information may contain technical inaccuracies or typographical errors. Kata Beach Luxury Condo reserves the right to make changes, corrections and / or improvements to Kata Beach Luxury Condo Information, and to the products and programmes described in such information, at any time without notice.

No Warranty For Virus-Free Content

Kata Beach Luxury Condo assumes no responsibility for, and makes no warranty that, the functions on the Kata Beach Luxury Condo Site will be uninterrupted or error-free, that defects will be corrected, or that the Kata Beach Luxury Condo Site (including its Content) or the servers that make it available will be free of viruses or other harmful components.

Links

No responsibility for or endorsement of linked web sites

The Kata Beach Luxury Condo Site may contain links to other web sites, which are not being maintained by Kata Beach Luxury Condo. Kata Beach Luxury Condo cannot be held responsible for the information, products, services or other material obtained on such other web sites and will not be liable for any damages arising from the access to or use of such a web site. The inclusion of these links does not imply an endorsement of the linked sites, the Content therein including any linked addresses.

No linking without consent of Kata Beach Luxury Condo

The linking of other web sites to the Kata Beach Luxury Condo Site is prohibited without express, prior written consent of Kata Beach Luxury Condo. Data Security on the Internet

General Information

Please take into consideration that the World Wide Web is a publicly accessible system. Each time personal information is made available online this is done at your own risk. Your data might be lost under way or may be accessible to unauthorised third persons.

Browsing

The Kata Beach Luxury Condo Site is not configured to collect any identifiable personal information from the visitor while browsing on it. It collects information for general statistical purposes only. Unless you voluntarily provide Kata Beach Luxury Condo with your Personal Information (for example your first and last names, title, mailing address, e-mail address, telephone and fax number, language, employer, business title, divers preferences regarding accommodation and travel habits or other personal identifying information) it will not be available to Kata Beach Luxury Condo.

Internet Protocol (IP) Address

Every time you browse the Internet an IP address is automatically assigned to your computer. When users request a page from the Kata Beach Luxury Condo Site, Kata Beach Luxury Condo’ servers log the user’s current IP address. IP addresses are used to diagnose problems.
Cookies.

The Kata Beach Luxury Condo Site puts to use ‘cookie’ technology. These cookies are designed to facilitate your visit on Kata Beach Luxury Condo Site.

Governing Law and Jurisdiction

The products and/or services described in and available through the site may not be available in your country. We make no representation that the services or products offered in the site are appropriate or available for use in any particular location.

By accessing and using any services of the Kata Beach Luxury Condo Site, the user and Kata Beach Luxury Condo agree that all matters relating to and / or any disputes arising out of the user’s access to, or use of the Kata Beach Luxury Condo Site shall be governed by and interpreted and construed and enforced exclusively in accordance with the substantive domestic laws of Thailand, without regard to the conflicts of law principles thereof and the 1980 Vienna Convention.

Check-in/Check-out Policies

 Our apartment has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

No Show/Failure to Cancel

Each reservation made at Kata Beach Luxury Condo, is subject to our Cancellation Policy. Any cancellation within 60 days of the check-in date or failure to check in on the reserved arrival date will incur a full 100% penalty charge as detailed in the Cancellation Policy of the rate booked.

If a cancellation is initiated by a force majeure; ie as a consequence of a natural disaster or government restrictions, such as those during COVID, we will happily refund your reservation. If a guest chooses to shorten their stay or check out early a penalty charge of a day’s tariff for every day not utilised will apply in line with the rate booked.

If a guest chooses to shorten their stay or check out early a penalty charge of a day’s tariff for every day not utilised will apply in line with the rate booked.